India’s first and longest-running airline, Air India has unveiled its comprehensive transformation plan, to re-establish itself, and affirm its position as a world-class global airline with an “Indian heart”. Air India with the new plan aims to draw out a blueprint to offer the absolute best in class customer service, technology, the product, reliability, and in hospitality. The plan is fittingly titled “Vihaan.AI”, which in Sanskrit signifies the dawn of a new era, with transformational strategies for Air India over the next 5 years.
Air India Engineering Services Limited (AIESL) is the Maintenance, Repairs and Overhaul (MRO) subsidiary of Air India Limited. The company was established following Air India Limited’s decision to separate the engineering and ground handling services of Air India into two wholly-owned subsidiaries as part of its turnaround plan “AIESL” and Air India Transport Services Limited (AITSL). The subsidiary is treated as a separate profit centre and provides maintenance repair and overhaul (MRO) services for Air India and other carriers.
Air India Engineering Services has received certification approval from agencies around the globe like the DGCA (Director General of Civil Aviation) FAA (Federal Aviation Administration) EASA (European Aviation Safety Agency) ICAO (International Civil Aviation Organization) ISO-9001:2000 (Bureau of Indian Standards.