29 January, 2019: GKN Fokker Services has delivered its 10,000th order for standard parts to the Royal Netherlands Air Force (RNLAF).
The company managed to achieve this milestone 18 months after implementing the total support contract.
The delivery of the standard parts and additional services such as transportation, management of storage systems, forecasting and stock storage are covered under the total support system.
The parts were delivered at the Air Force Base of Eindhoven. Included in the agreement were RNLAF’s fleet of Apache, Chinook and Cougar helicopters, as well as the F-16's, PC-7's and the KDC-10 tanker aircraft.
A secure and dedicated customer portal was used to process all the orders which are smoothly integrated with back-office systems.
RNLAF is provided with one single point of contact for all standard parts requirements at GKN Fokker Services in Hoofddorp.
Marcel van Hilten, Business Development, GKN Fokker Services said, “We are proud of the successful implementation of this jointly developed solution. We look forward to expand our relationship with RNLAF. The success of the total support solution for this specific group of parts and services will strengthen the position of GKN Fokker in the military support market.”
Jeroen Ridderhof, Supply Chain Management, RNLAF said, "This solution provides us with the anticipated advantages and the high level of unburdening, a cleaner and simplified supply chain against an increased availability of parts. We are happy that we can look back at a successful implementation and reached this important milestone with our strategic partner GKN Fokker.”