13 June, 2018:  Pratt & Whitney Canada (P&WC), a Canada-based aircraft engine manufacturer now has nearly 3,000 PW300 engines enrolled in its Proactive Help Desk, where data from the engine and aircraft helps aviation technicians and analysts address customers’ needs proactively. More than half of the PW300 engines flying at present are benefitting from this proactive service, which includes predictive analysis to drive greater availability.
“Our PW300 Proactive Help Desk provides a unique predictive and preventive maintenance experience for our customers,” said Tim Swail, Vice President, Customer Programs, Pratt & Whitney Canada.