Aeroflot receives Level 4 NDC certification from IATA:
10 January 2020: Aeroflot has obtained Level 4 status under the New Distribution Capability (NDC) programme developed by IATA, the global airline association.
The NDC programme provides Aeroflot new air service distribution opportunities.
Level 4 status permits the airline to significantly increase the quality of customer service, as it offers a direct sales channel involving agencies as well as additional services. The NDC also permits clients to easily exchange and return tickets and obtain information about booking changes, as well as speeding up synchronisation of information between agency and airline sales channel and helping to optimise distribution costs.
Aeroflot received Level 3 status in 2018 along with a number of other leading airlines. Level 3 status helped to significantly increase sales.
"One of the main trends in business today is service personalisation. Higher NDC status level will allow Aeroflot to accommodate almost all passenger needs," said Vitaly Saveliev, Aeroflot CEO and member of the IATA Board of Governors.
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