5 October 2019: Collins Aerospace System has appointed Gail Baker as Vice President, Aftermarket Services. She will be reporting directly to CEO Kelly Ortberg.
In her new role, Baker will lead the worldwide commercial and military aftermarket business and customer service organisations, including customer offerings, long-term aftermarket programmes, spares, part repairs, asset management and technical and strategic support.
Baker has been working with UTC for over 30 years and is known companywide as a forward-thinking and customer-driven leader. Most recently, she led the Intelligence, Surveillance, Reconnaissance & Space Solutions segment for Mission Systems where she's been focused on driving long-term growth and profitability through customer support and programme execution.