1 October 2019: Unity Aviation Canada Limited of Airdrie, Alberta will be supporting Series 400 Twin Otter as a Factory Endorsed Service Centre ("FESC") for the Americas. Under Viking's FESC Programme, Unity Aviation will be offering authorised maintenance services, refurbishment, and warranty-related work on legacy de Havilland and Viking Series 400 Twin Otter aircraft.
Unity Aviation Canada was selected as Viking's worldwide customer support network because the company was a natural fit due to their shared commitment and extensive experience of providing Twin Otter operators in the Americas with first-rate service and uninterrupted support.
Gregory Davis, Viking's vice president Customer Service and Product Support said, "Viking's FESC program was created to ensure the availability and provision of high-quality services that meets the satisfaction of our customers. Unity Aviation's focus on delivering quality service from their maintenance facility in Alberta, as well as the services they provide at customer bases throughout North, Central and South America, will be an asset to all Twin Otter operators in the region. We are excited to work with such a well-respected organisation who shares our commitment to customer satisfaction."