2 April 2020: Tyer Spurling has taken charge as the New Assistant Manager of Duncan Aviation Rapid Response Team. He will provide leadership and direction for the MRO Rapid Response teams at all the three Duncan Aviation's main MRO facilities in Lincoln, Nebraska, Battle Creek, Michigan, and Provo, Utah.
With an average of one AOG event a day, Spurling and his team have completed over 330 events since mid-April 2019. He has maintained a series of goals since joining the MRO Rapid Response teams which include improving communication, consistency, and efficiency across all MRO Rapid Response teams and emphasize top-notch customer service.
"I had a lot of good mentors throughout my time in the Engine Line Shop," Spurling says. "Having grown up in a small town, I was brought up to help other people whenever you can and to work hard. This attitude really carried over into the shop and into Duncan Aviation."
"Spurling's leadership and vision have made him a success as an engine Rapid Response Team Leader," says Kasey Harwick, Vice President of Aircraft Services. "By expanding his oversight to include teams from all Duncan Aviation MRO facilities, his talent for decisive action and customer service will instil continuity across our Rapid Response network."
Spurling graduated from the Spartan School of Aeronautics in Tulsa, Oklahoma, in 2003 and received his Airframe and Powerplant certification soon thereafter. He began his aviation career at Duncan Aviation as a Mechanic 1 in the Engine Line shop 12 years ago where he gained a wealth of experience.