7 May 2020:Premier Jet Centre (PJC) has announced three important leadership promotions in the flight line operations. Dan Shoemaker has been promoted to Training Supervisor, Jennifer Swenson has been promoted to Customer Service Supervisor, and Nealon Thompson has been promoted to Line Supervisor.
"Dan, Jenn, and Nealon collectively bring 55 years of experience and knowledge into our flight line department. Their capabilities will help us expand our operations and continue to succeed in providing the best service for our customers through our commitment to prioritizing safety, training, and customer service", said Brian Bourbeau, Line Services Manager.
Dan Shoemaker, Training Supervisor, is responsible for all training within the department as well as managing the internal quality assurance program. Dan worked in sales and customer service for 12 years and instructed martial arts for 16 years before beginning his aviation career, joining PJC as a Flight Line Technician in 2017. He holds a Bachelor of Arts degree in History from the University of Wisconsin Eau Claire and a Bachelor of Science degree in Business Administration in Healthcare from the University of Wisconsin Milwaukee.
Jenn Swenson, Customer Service Supervisor, is leading the customer service team and managing daily operations, including the hiring, training, and development of the team. Jenn attended the University of North Dakota and holds a Bachelor of Science degree in Commercial Aviation. Jenn worked as a pilot for Mesaba Airlines, Endeavor Air, and Delta Air Lines before joining the PJC team in 2019.
Nealon Thompson, Line Supervisor, is responsible for overseeing the flight line department, including the development of team members and managing essential day-to-day operations. Nealon has 27 years of experience in the field of public safety and is also responsible for overseeing PJC's flight line safety program. Nealon holds an Associate of Applied Science degree in Fire Science from the Community College of the Air Force. He is also a Certified Emergency Manager, holds a private pilot certificate, and is currently working towards earning his instrument rating and commercial pilot certificate.