23 March 2020: With the fast approaching COVID-19 crises, Skyservice has drafted their safety response plan of action to tackle the situation.
Here are a few pointers.
- Skyservice is open and providing customer service and support throughout all lines of business: Aircraft Management, Aircraft Charter, Aircraft Maintenance, Fixed Based Operations & Aircraft Sales & Brokerage.
- To ensure the safety of all employees and guests, customers should refrain from flying should they experience any symptoms of COVID-19.
- The Government of Canada has announced the closing of its borders to non-citizens with the exception of immediate family, permanent residents, diplomats, air crews and US citizens.
- Flights between Canada and the United States are still allowed.
- International travel is limited, with many countries shutting boarders to non-citizens.
- All passengers are required to have a health assessment conducted prior to boarding flights destined to Canada. Any passenger, regardless of citizenship showing symptoms of COVID-19, will be denied access.
- Should pilots and crew fall ill while abroad, we have asked them to self-isolate and contact Skyservice immediately so alternative arrangements can be made for their well-being and to ensure your travel plans continue as planned
- All aircraft returning to Canada are required to be disinfected. No services will be performed on the aircraft until disinfecting has taken place.
- No AOG maintenance services will be provided outside of Canada.
-Requests for AOG maintenance within Canada will be assessed prior to approval.
-Gloves will be worn by all line and customer facing employees.
-The complimentary snack bars and cookies have been suspended at this time. However, our complimentary coffee and beverage bar will remain open.
-No handshaking from employees during this period.
