24 May 2019: Duncan Aviation has appointed Luke Swager as Manager of Customer Service for Duncan Aviation's Battle Creek, Michigan, location. Swager joined Duncan Aviation facility in Battle Creek as an Airframe Mechanic on the Falcon/Israeli Aerospace Industries (IAI) team. In 2005, he became Project Manager. Assistant Manager of Customer Service in 2013, and in January 2019, he assumed his new role with the company.
"Luke has a drive for providing excellent customer service. He leads by example and builds long-lasting relationships with fellow team members and customers alike," says Duncan Aviation's Vice President of Customer Service Doug Alleman. "These skills make Luke a perfect fit to provide our customers with service unlike any other."
"I truly enjoy being a part of a team whose passion is to build relationships with our customers," says Swager. "It's also great to help grow the team that communicates with our customers and provides them with such incredible work."