5 March 2020: Duncan Aviation have come up with a robust plan to tackle AOG or aircraft on ground. They have developed teams of rapid response technician with more than 150 years of combined experience who are ready to respond and hit the road at a moment's notice.
These teams are based on Duncan Aviation's main facilities in Lincoln, Nebraska; Battle Creek, Michigan; and Provo, Utah.
Tyler Spurling, Lincoln AOG Airframe Team Leader, says, "The team is capable of going on road trips just about anywhere with a moment's notice." It is common for team members to travel by road or air to meet customer needs as quickly as possible. They bring the tooling and supplies necessary for the job and focus on getting the customer back in the air as quickly as possible
The Lincoln facility has a total of eight airframe rapid response technicians while the Battle Creek, Michigan, facility has a team of six. Five of the six currently are 91.411/413 Certified, which allows them to work on altimeter system and altitude reporting equipment tests and inspections, and can handle a wide variety of avionics AOG services
The team cross-trains with one another whenever they can.
Regarding the equipment and capabilities for the trips involved, Ferdon said, "The team has three vehicles for road trips, two portable mules, and an Air Data tester, so plenty can be handled without impacting a customer's hangar."